PRIVACY POLICY
Here at The Fibreworks we take your privacy seriously. We promise to behave responsibly with any information you share with us. In short, we use your information to provide the best service we can and to send you informative newsletters. We do not trade or sell or in any other way misuse the information you provide us. For those of you who want to know more, here are the boring but essential details…
YOUR INFORMATION AND WHAT WE DO WITH IT
The information you share with us tends to be your name, postal address, email and (sometimes) your phone number. If you’ve used The Fibreworks to buy a gift for someone you might have shared someone else’s information with us. Regardless, we take the trust you’ve placed in us seriously. Any personal information is stored securely on protected systems. Only Fibreworks staff can access your personal information. Furthermore, we will only use your information for the purposes outlined below. You can can find out more about your individual rights under The General Data Protection Regulation (GDPR) (EU) 2016/679 here.
PAYMENT DETAILS
We do not store your payment information. If you make a payment over the telephone, once the transaction and card details have been processed by PaymentSense, we securely destroy that information.
TELEPHONE NUMBER
When you book one of our workshops, we will ask you for your phone number so that we can contact you if we need to cancel, change or re-schedule the workshop at short notice. The information is securely stored on our system and is not accessible to anyone other than Fibreworks staff.
EMAIL AND OTHER MARKETING COMMUNICATION
If you are a subscriber to our monthly newsletter, we will use your email address to send you information about new products, workshops and events. You can unsubscribe from these yourself at any point by clicking the unsubscribe link at the bottom of the email. We use MailChimp to provide this service. You can find out more about their privacy policy here.
No one wants ‘junk mail’ so you can also opt out of the newsletter at any point by contacting us at info@thefibreworks.co.uk or calling us on 01608 645970.
WHO ELSE DO WE SHARE YOUR INFORMATION WITH?
No-one.
GOOD HOUSEKEEPING
We will keep our Privacy Policy updated on a regular basis to ensure that it is comprehensive and clear. We will make changes in it to reflect any questions or feedback we get, to ensure compliance with GDPR and implement any good practise that we identify.
Should we make any substantive changes to our use of personal information we will make this clear by placing a notice on our website.
CONTACT US
Should you need have any other questions or concerns regarding our Privacy Policy or your personal data please contact us at info@thefibreworks.co.uk or call us on 01608 645970.
Last updated 4th May 2018
Here at The Fibreworks we take your privacy seriously. We promise to behave responsibly with any information you share with us. In short, we use your information to provide the best service we can and to send you informative newsletters. We do not trade or sell or in any other way misuse the information you provide us. For those of you who want to know more, here are the boring but essential details…
YOUR INFORMATION AND WHAT WE DO WITH IT
The information you share with us tends to be your name, postal address, email and (sometimes) your phone number. If you’ve used The Fibreworks to buy a gift for someone you might have shared someone else’s information with us. Regardless, we take the trust you’ve placed in us seriously. Any personal information is stored securely on protected systems. Only Fibreworks staff can access your personal information. Furthermore, we will only use your information for the purposes outlined below. You can can find out more about your individual rights under The General Data Protection Regulation (GDPR) (EU) 2016/679 here.
PAYMENT DETAILS
We do not store your payment information. If you make a payment over the telephone, once the transaction and card details have been processed by PaymentSense, we securely destroy that information.
TELEPHONE NUMBER
When you book one of our workshops, we will ask you for your phone number so that we can contact you if we need to cancel, change or re-schedule the workshop at short notice. The information is securely stored on our system and is not accessible to anyone other than Fibreworks staff.
EMAIL AND OTHER MARKETING COMMUNICATION
If you are a subscriber to our monthly newsletter, we will use your email address to send you information about new products, workshops and events. You can unsubscribe from these yourself at any point by clicking the unsubscribe link at the bottom of the email. We use MailChimp to provide this service. You can find out more about their privacy policy here.
No one wants ‘junk mail’ so you can also opt out of the newsletter at any point by contacting us at info@thefibreworks.co.uk or calling us on 01608 645970.
WHO ELSE DO WE SHARE YOUR INFORMATION WITH?
No-one.
GOOD HOUSEKEEPING
We will keep our Privacy Policy updated on a regular basis to ensure that it is comprehensive and clear. We will make changes in it to reflect any questions or feedback we get, to ensure compliance with GDPR and implement any good practise that we identify.
Should we make any substantive changes to our use of personal information we will make this clear by placing a notice on our website.
CONTACT US
Should you need have any other questions or concerns regarding our Privacy Policy or your personal data please contact us at info@thefibreworks.co.uk or call us on 01608 645970.
Last updated 4th May 2018
